Build a shared understanding of your customers

I help my clients to understand, design and optimize their customer journeys, and to align user experience and business goals.

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Since 2001, I have delivered over 200 User Experience research projects for both French and international clients: Mostly digital projects, and also in-store experience, service design, hardware. 

The projects with the biggest impact were those where I helped my clients' teams to see and feel the customers' needs themselves, and then share this concrete knowledge within their company.

                                                                                               Frederic Fuchs

Frederic Fuchs is a member of UXPA, EPIC and Lean Startup Experience.

Co-founder of the IUXP (International User Experience Partners).

French, based in Paris, works internationally. 

Look at Fred's full resume on Linked-In.